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Recent Posts
- Reserved Keywords in Salesforce Apex JSON StringMap data type allows us to handle or manage reserved keywords in Apex String. Sample Code: Output:
- Custom End Conversation Button for Salesforce Enhanced ChannelsendConversation() method from lightning-conversation-toolkit-api in the Salesforce Lightning Web Component can be used to create custom End Conversation Button for Salesforce Enhanced Channels like Messaging for In-App and Web. Sample Lightning Web Component: HTML: JavaScript: js-meta.xml:
- Enhance Business Processes with Fillable PDF Forms for SalesforceCapturing data efficiently is at the forefront of any business to enhance marketing strategies and drive sales. Implementing editable PDFs in your business is a great way to capture details and save them in your CRM software easily. Dynamic PDF and typable PDF documents can improve revenue, efficiency, and… Read more: Enhance Business Processes with Fillable PDF Forms for Salesforce
- Salesforce BOT to BOT Transfer CheckSystem Context Variable ReferrerBotId can be used to check whether the BOT was invoked from BOT to BOT transfer. To display the BOT Id, use this format {!$System.ReferrerBotId}. ReferrerBotId will be null if the BOT was not invoked by other BOTs in the Org. ReferrerBotId will contain a value… Read more: Salesforce BOT to BOT Transfer Check
- Salesforce WhatCount and WhoCountWhatCount and WhoCount fields will be available in Task and Event Object when Salesforce Shared Activities feature is enabled. Salesforce Shared Activities is enabled when the “Allow Users to Relate Multiple Contacts to Tasks and Events” is enabled in Activity Settings. SOQL on Task: SOQL on Event:
- Capture Browser Details in Salesforce Messaging for In-App and WebIn order to capture Browser Details like Browser Name, Browser Language and Browser Platform in Salesforce Messaging for In-App and Web, we can make use of navigator from JavaScript and setHiddenPrechatFields from Salesforce Messaging for In-App and Web. Prerequisites: a. Better understanding of passing hidden pre-chat details in Salesforce… Read more: Capture Browser Details in Salesforce Messaging for In-App and Web
- Display ContactId and RoutableId in Salesforce Einstein BOT{!$Context.ContactId} and {!$Context.RoutableId} should be used to display the Context Variables ContactId and RoutableId in Salesforce Einstein BOT. RoutableId is Chat Transcript Id or the Messaging Session Id. ContactId is the Id of the Contact from Chat Transcript or the Messaging Session. BOT Builder Configuration: Output:
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