Home

Recent Posts

• Salesforce Knowledge Translation
  Prerequisites: Submit for Translation: Submit for Translation standard Action can be use used to submit the Knowledge Articles for translations. Submit for Translation standard action from Salesforce creates translation drafts for the current Primary Language Version of the Knowledge Article. Knowledge Authors can submit the Knowledge Articles for Translation… Read more: Salesforce Knowledge Translation
• Blur file preview Salesforce Messaging
  To hide sensitive files to the agents, Blur file preview feature can be used. Open and edit the Lightning record page. In the standard Enhanced Conversation component configuration, enable “Blur file preview”. Output: When the end users or customers send files, it will be blurred for the agents. This… Read more: Blur file preview Salesforce Messaging
• Salesforce Models API Feedback Gathering
  Salesforce Models API provides Apex classes and REST endpoints that can be used in your application to interact with the large language models (LLMs) from the Salesforce partners, including Anthropic, Google, and OpenAI. All the requests made to the Salesforce Models API go through the Einstein Trust Layer which… Read more: Salesforce Models API Feedback Gathering
• Salesforce Exception: No transfer destinations added
  Exception: Resolution: This exception occurs due to incorrect configuration in the Salesforce Presence Configuration for the Agents or Representatives. Check the “Transfer Destinations” section of the Presence Configuration. Reference Article: https://help.salesforce.com/s/articleView?id=service.messaging_agent_transfer_destinations.htm&type=5
• Invoke Google Vertex AI Agent from Salesforce Lightning Web Component
  In this Blog Post, I have used Salesforce Lightning Web Component to invoke the Google Vertex AI Agent. Please check the following for the prerequisites. Sample Code: Apex Controller: Lightning Web Component: HTML: JavaScript: js-meta.xml: Output:
• Invoke Google Vertex AI Agent from Salesforce Apex
  Prerequisites: 1. Remote Site Settings: In Salesforce Setup, add the Dialog Flow URL and Token URL. Make sure these remote site settings are active so that the Apex call to these endpoints will not fail. Here us-central1 is the Region Id or location id. If you are using a… Read more: Invoke Google Vertex AI Agent from Salesforce Apex
• Invoke Google Gemini API from Salesforce Agentforce
  In this Blog Post, I have used Agentforce Apex Agent Action to invoke the Google Gemini API for general searches. Sample Apex Class: Agentforce Agent Topic: Agentforce Apex Agent Action: Agentforce Agent Topics Configuration: Please add the Gemini API Endpoint URL in the Salesforce Remote Site Settings so that… Read more: Invoke Google Gemini API from Salesforce Agentforce

ADM 201 Amazon AWS DynamoDB Apache Ant Tool Approval Process in Salesforce Automation Testing AutoRABIT for Salesforce Batch Apex in Salesforce CRM CTI Custom Metadata Type Custom Report Type in Salesforce Data Migration in Salesforce Duplicate Management in Salesforce Email To Case in Salesforce Embedded Service Deployment Chat in Salesforce Entitlement Management in Salesforce Force.com IDE Force.com Sites GITHUB Heroku Postgres Import Wizard in Salesforce Informatica ETL Tool InGenius CTI with Salesforce JavaScript jQuery Lightning Component JavaScript Controller Live Agent in Salesforce LiveMessage in Salesforce Macros in Salesforce MavensMate Microsoft Graph Microsoft TFS MuleSoft Anypoint Platform MuleSoft Anypoint Studio Multiple Currencies in Salesforce Platform Events in Salesforce PostgreSQL Process Builder in Salesforce Reports and Dashboards in Salesforce Salesforce.com Tools Salesforce1 Salesforce Advanced Administrator Exam Salesforce Agentforce Salesforce Apex Salesforce Apex Test Class Salesforce Apex Trigger Salesforce Apex Unit Test Salesforce Chat Salesforce Chatter Salesforce Community Cloud Salesforce CPQ Salesforce CRM Content Salesforce Data Loader Salesforce Deployment Salesforce Digital Engagement Messaging Salesforce Einstein Bot Salesforce Einstein GPT Salesforce Entitlement Management Salesforce Exceptions Salesforce Experience Cloud Salesforce Field Service Lightning Salesforce Flow Salesforce Formula Field Salesforce Inbound WebService Salesforce Integration Salesforce Interview Questions Salesforce Knowledge Salesforce Lightning Aura Component Salesforce Lightning Experience Salesforce Lightning Web Component Salesforce Messaging for In-App and Web Salesforce MFA Salesforce Omni-Channel Salesforce Omni-Channel Supervisor Salesforce Open CTI Salesforce PushTopic Salesforce Quick Action Salesforce Releases Salesforce REST API Salesforce Sales Cloud Consultant Exam Salesforce Service Cloud Salesforce Service Cloud Consultant Exam Salesforce Service Cloud Voice Salesforce SFDX Salesforce Slack for Service Salesforce SOQL Salesforce to Salesforce Salesforce Trailhead Salesforce Visualforce Page Sandbox in Salesforce Selenium WebDriver SOSL Splunk Query SQL SSO in Salesforce Unit testing in Salesforce Validation Rules in Salesforce VS Code for Salesforce Web Service in Salesforce Workbench in Salesforce