To start handling Facebook Messages from the customer in Salesforce, use the following steps for Configuring Facebook Channel in the Setup. 1. Go to Messaging Settings. 2. Click New Channel button.3. Click Start button. 4. Select Facebook Messenger. Authenticate using your Facebook credentials. 5. Select the Page from the pages available in  your Facebook account.6. … Continue reading Facebook Channel Setup in Digital Engagement Messaging in Salesforce