Prerequisites: 1. Initial Slack Setup completed. 2. Service Cloud for Slack Enabled. 3. Sign up and create a Workspace in Slack – https://slack.com/get-started#/createnew. 4. Install Service Cloud for Slack App. In the following example, I have use Screen Flow and used Quick action to call the flow from Case record. Sample Flow: Get Swarming Collaboration … Continue reading Sample Salesforce Flow to create Swarm Request using Slack for Service