Agent Work Report in Salesforce
Whenever records are routed to the agents via Salesforce Omni-Channel, they are routed using Agent Work Object/Entity records. 1. Create Agent Work Custom Report Type. 2. Create a Report using ....
Year: 2022
Asynchronous Salesforce Flow Limit
Please note that both the asynchronous and scheduled paths in the Salesforce Flows are subject to the same asynchronous per-transaction Apex limits.Reference Article:https://help.salesforce.com/s/articleView?id=release-notes.rn_automate_flow_builder_asynchronous_path.htm&type=5&release=234Check "Per-Transaction Apex Limits" in https://developer.salesforce.com/docs/atlas.en-us.236.0.salesforce_app_limits_cheatsheet.meta/salesforce_app_limits_cheatsheet/salesforce_app_limits_platform_apexgov.htm. The "Asynchronous ....
How to execute Flow to Run Asynchronously in Salesforce?
To run the Salesforce Flow Asynchronously, please enable "Include a Run Asynchronously path to access an external system after the original transaction for the triggering record is successfully committed". Check ....
How to quickly setup Salesforce Field Service Lightning(FSL) and Test?
Follow the below steps to implement Field Service Lighting in Salesforce: 1. Go to Field Service Settings in Setup and enable. 2. Install the Field Service Lightning Managed Package. Use ....
Unable to Search Service Resource in Salesforce Field Service Lightning(FSL)
If Service Resources are not found in Gantt Chart, make sure the following Permission Sets are added to the User. 1. Field Service Mobile License 2. Field Service Resource License ....
How to route Cases directly to an agent in Salesforce Omni-Channel without coding?
Omni-Flow can be used to route Cases directly to an agent to Omni-Channel in Salesforce without coding. 1. Create a simple object to capture Case Id and Agent Id(User Id). ....
Number of PushTopics in Salesforce
There is a limit on maximum number of Push Topics(PushTopic) records per org in Salesforce.For Performance and Unlimited Editions: 100For Enterprise Edition: 50For All other supported Editions: 40 SOQL to find ....
How to create Formula field based on Multiselect Picklist to check against multiple values in Salesforce?
OR operator and INCLUDES method can be used to create Formula field based on Multiselect Picklist to check against multiple values in Salesforce.Sample Formula Field:Output:
Error Occurred: This Route Work invocable action did not create a valid Pending Service Routing. Exception in Salesforce
The exception "Error Occurred: This Route Work invocable action did not create a valid Pending Service Routing. Exception in Salesforce" might be due to following reasons 1. Check whether you ....
How to find Field usage in Salesforce?
To check Field usage in Salesforce, follow the below steps: 1. Go to the Object in Object Manager. 2. Go to Fields & Relationships. 3. Select the Field. 4. Click "Where ....