Salesforce Chat REST API can be used to initiate a Chat, send message and also end the chat. “Chat API Endpoint” in Salesforce Setup should be used to make the REST API Requests. 1. Go to “Chat Settings” in Salesforce Setup. 2. Get the “Chat API Endpoint”. 3. Do a GET Request to get the … Continue reading How to Initiate and send Salesforce Chat Message using REST API?