embeddedservice_bootstrap.settings.hideChatButtonOnLoad = true; can be used to hide the Salesforce Messaging for In-App and Web chat icon when the Page loads. embeddedservice_bootstrap.utilAPI.launchChat() can be used to launch the Salesforce Messaging for In-App and Web Chat Widget. To hide and show in your external or third party website, then use the following for reference: embeddedservice_bootstrap.settings.hideChatButtonOnLoad and … Continue reading Hide Chat Icon and launch Messaging on Button Click in Salesforce Messaging for In-App and Web in Experience Cloud Site