Blur file preview Salesforce Messaging
To hide sensitive files to the agents, Blur file preview feature can be used. Open and edit the Lightning record page. In the standard Enhanced Conversation component configuration, enable "Blur ....
Author: Magulan Duraipandian
Salesforce Models API Feedback Gathering
Salesforce Models API provides Apex classes and REST endpoints that can be used in your application to interact with the large language models (LLMs) from the Salesforce partners, including Anthropic, ....
Salesforce Exception: No transfer destinations added
Exception: No transfer destinations added Resolution: This exception occurs due to incorrect configuration in the Salesforce Presence Configuration for the Agents or Representatives. Check the "Transfer Destinations" section of the ....
Invoke Google Vertex AI Agent from Salesforce Lightning Web Component
In this Blog Post, I have used Salesforce Lightning Web Component to invoke the Google Vertex AI Agent. Please check the following for the prerequisites. https://www.infallibletechie.com/2025/03/invoke-google-vertex-ai-agent-from-salesforce-apex.html Sample Code: Apex Controller: ....
Invoke Google Vertex AI Agent from Salesforce Apex
Prerequisites: 1. Remote Site Settings: In Salesforce Setup, add the Dialog Flow URL and Token URL. Make sure these remote site settings are active so that the Apex call to ....
Invoke Google Gemini API from Salesforce Agentforce
In this Blog Post, I have used Agentforce Apex Agent Action to invoke the Google Gemini API for general searches. Sample Apex Class: public class GeminiAPIController { @InvocableMethod( label = ....
Salesforce Einstein Opportunity Scoring
Salesforce Einstein Opportunity Scoring helps us to prioritize the Opportunities that have the best chance of successful closures. Sales reps can work on work on Deals that have high chances ....
Invoke Google Gemini API from Salesforce Apex
In this Blog Post, I have accessed the Google Gemini API from Salesforce Apex using the API Key approach. Sample Apex Code: public class GeminiAPIController { public static String invokePrompt( ....
Custom Send and Set messages for Salesforce Enhanced Conversation
sendTextMessage() and setAgentInput() methods from Salesforce lightning-conversation-toolkit-api can be used in the Lightning Web Component to send message and set message in the Enhanced Conversation Component in the Lightning Record ....
Artificial Intelligence(AI) Interview Questions Part 1
1. GroundingGrounding is also known as retrieval-augmented generation (RAG). Grounding makes sure that the AI-generated content is specific to your organization.Example:Prompt will search the Knowledge articles setup and send it ....