Salesforce Messaging Session Status Changed Event(MsgSessStatusChangedEvent) standard Platform Event can be used to track the Messaging Session Status values changes or to perform some actions. Make use of Platform Event ....
Salesforce Einstein Knowledge Creation feature can be used to create or draft Knowledge Articles. 1. Go to Salesforce Setup. 2. Search "Einstein Knowledge Creation" in the Quick Find. 3. In ....
If your Salesforce Apex Actions are not getting invoked by the Agentforce, then please check the User assigned to the Agent. In the User's Profile, add the Apex Classes to ....
Exception: Unsupported reference Case.Owner.Email Resolution: Unsupported reference Case.Owner.Email Salesforce Exception is thrown when we try to import the email field of the Case Owner. Case Owner field is a Polymorphic ....
Exception: Labels should have a section and a name Resolution: This exception is thrown when the custom label import in the Salesforce Lightning Web Component declaration is incorrect. Sample Lightning ....
We can make use of SLDS Modal CSS and avoid the popup if we avoid the slds-container CSS class. Please check the following sample Lightning Web Component for reference. Sample ....
Exception: java.lang.IllegalArgumentException: User doesn't have access to use agent Resolution: User doesn't have access to use agent Salesforce Exception occurs when you try to create Agentforce Agent in Salesforce with ....
embeddedservice_bootstrap.settings.chatButtonPosition can be used to change the Salesforce Messaging for In-App and Web Chat Icon Position or Location. Sample Code: embeddedservice_bootstrap.settings.chatButtonPosition = "100px,100px"; In this Blog Post example, the chat ....
Salesforce Actions & Recommendations Component helps us to configure a to-do list for the users. Users can invoke flows, quick actions, and recommendations from the configured Next Best Action strategies. ....
Field Generation Prompt Template Type can be used in Salesforce to Summarize the case record. In this Blog Post, I have used Case Subject and Case Comments to generate the ....