Salesforce Case Comment Notification Email Template is not available for customization. If you are using Email-To-Case feature and in the Email-to-Case setup "Notify Case Owners on New Emails" is enabled, it ....
Using Custom Error Flow Component, we can do record validations in the Salesforce Flow. Flow gives more flexibility when compared to the Salesforce Validation Rules. In the record-triggered Flow, the ....
Salesforce Connect API can be used to invoke Prompt Template using Apex. Sample Prompt Template: Sample Template Content: You are a support representative who is tasked with creating a short ....
embeddedservice_bootstrap.utilAPI.removeAllComponents() can be used to remove all the Messaging for Web components from a page on our website. My use case was to remove the Salesforce Messaging for In-App and ....
Exception: Looks like something went wrong, and we can’t display the conversation. Resolution: Disable "Add Fallback Message" on the Messaging Channel settings. The Salesforce Embedded Service Deployment should be published ....
If you want to track the Salesforce Send Conversation Messages invocations, then query ConvMessageSendRequest object/entity. Whenever Send Conversation Messages action is invoked, it is logged in ConvMessageSendRequest object/entity. Sample SOQL: ....
We can make use of custom Flow Action to create or capture Lead record when using Salesforce Agentforce Agent. To link the Lead to the Messaging Session, we can pass ....
What is Salesforce Agentforce? Salesforce Agentforce is an autonomous agent that helps your Salesforce users by executing the business tasks. For example, repetitive tasks done by the Agentforce agent so ....
Standard MessagingSession context variable can be used to pass Messaging Session from Agentforce to Flow Action. https://www.infallibletechie.com/2024/12/context-variables-in-salesforce-agentforce.html Flow Input Variable Configuration for Messaging Session: Agent Action Configuration for passing MessagingSession: ....
Please do a DELETE HTTP Request to reset the password for the users using standard Salesforce REST API. Syntax: https://{Your Domain URL}/services/data/vXX.X/sobjects/User/{Id of the User}/password Developer Article: https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_sobject_user_password_delete.htm The following ....