To have transcription in Salesforce Service Cloud Voice, the languageCode must be set, "Start media streaming" element should be invoked and finally the "kvsConsumerTrigger" lambda function should be invoked. The ....
To make Outbound Calls from Salesforce using Amazon Connect, following configurations have to be completed. 1. Go to Amazon Connect in AWS Console. You should login using the root user ....
Exception: Unable to connect to server: timeout expired Resolution: 1. Make sure the Database is Publicly accessible by using the Modify button. 2. In "Connectivity & security" section, click the ....
1. Go to Amazon RDS. 2. Click "Create database" button. 3. Select "Easy create" as the "Choose a database creation method", "PostgreSQL" as the "Configuration", select the correct DB instance, ....
Exception: Network is unreachable Is the server running on that host and accepting TCP/IP Connection Resolution: 1. Click Modify button on the RDS Database. 2. Select "Public access" to "Publicly ....
Store customer input from Amazon Connect can be used to get the customer input and Set contact attributes can be used to populate or pass or store the customer entered ....
Event Relay can be used to send Salesforce Platform Events to Amazon EventBridge. 1. Create a Platform Event in Salesforce. 2. Create a Connected App in Salesforce. Callback URL should ....
In InvokeSalesforceRestApiFunction Lambda, queryRecord method can be used to fetch or query custom object records in Salesforce. If you haven't setup the Connected App and Amazon Variables, please check this ....
Give the permission "AmazonS3FullAccess" to the API User to access Amazon AWS S3 Buckets List via API. As a best practice, avoid using Root user account for API Access. To ....
Using GET request to https://s3.amazonaws.com we can get S3 Buckets List using REST API. Check the following Sample Request I have made using Postman client. AccessKey should be Access Key ....