Route SMS to Salesforce Agentforce Agent
In order to route the SMS Messages to the Salesforce Agentforce Agent, we have to make use of Omni-Channel Flow. In the Omni-Channel Flow, use Route Work Flow element and ....
Category: Salesforce
The action you performed was invalid Salesforce Exception
Exception: I was getting "The action you performed was invalid for your session. Please refresh your page and try again." Resolution: If you are facing this issue when the guest ....
Salesforce Einstein Prediction Builder
Salesforce Einstein Prediction Builder enables you to create predictions for your records. 1. Numeric Prediction Gives a number. For example Opportunity Deal Value. 2. Binary Prediction Gives yes or no ....
Salesforce Einstein Conversation Insights
In this Blog Post, we are going to see how we can make use of Einstein Conversation Insights for the Salesforce Service Cloud Voice with Amazon Connect. Salesforce Einstein Conversation ....
Salesforce Agent API from Lightning Web Component
We can securely and seamlessly access the Salesforce Agent APIs from Lightning Web Component using Apex. Salesforce Agent API Setup: https://www.infallibletechie.com/2025/02/salesforce-agent-api.html In order to store the Consumer Key, Consumer Secret, ....
Download as Text file in Salesforce Lightning Web Component
We can download the content as text file in Salesforce Lightning Web Component by creating an anchor element and making use of the click() method. In this following sample Lightning ....
Salesforce Messaging for Web API Retrieve Conversation Transcript
The Salesforce Messaging for Web REST API offers an endpoint that allows us to export or download the conversation transcript. To do so, you need to provide the Conversation ID ....
Salesforce sObject type ‘AutomatedAction’ is not supported Exception
Exception: sObject type 'AutomatedAction' is not supported. If you are attempting to use a custom object, be sure to append the '__c' after the entity name. Please reference your WSDL ....
Salesforce Agent API Stream Messages
When you send a message using the streaming endpoint(POST HTTP Request), Salesforce Agent API sends back the responses using the server-sent event (SSE) protocol. Salesforce Agent API can be invoked ....
Salesforce Agent API
Salesforce Agent API can be used to invoke Salesforce Agentforce Agents using APIs. Salesforce Agent API can be used for building the Headless Agents with Agentforce. Configuration: 1. Create a ....