Invoke Salesforce Messaging for Web REST API using Python
Salesforce Messaging for Web REST API helps us to connect to the Messaging Services via REST API. Check the following link for getting started with the Salesforce Messaging for Web ....
Category: Salesforce
Salesforce Service Appointment Scheduling using Agentforce
We can make use of Flow to create Salesforce Service Appointments from the Agentforce Agent. Appointment Topic Configuration: Fetch Asset Agent Action Configuration: Schedule Appointment Agent Action Configuration: Fetch Asset ....
Display Image in Salesforce Agentforce
We can display Images while using Salesforce Agentforce. Use the Output Rendering as Rich Text instead of the default option Text. In my custom Agentforce Action, I used HTML content ....
Salesforce ExternalCopilot Exception
Exception: You don't have access to bots of type ExternalCopilot Resolution: Agentforce Service Agent Permission Set License assignment should resolve this error or exception or issue. We faced this issue ....
Invoke Salesforce Agentforce from Flow
To invoke Salesforce Agentforce Agent from the Flow, we can use the Action Flow element and select the Agentforce Agent from AI Agent Actions. AI Agent Actions will show the ....
Invoke Salesforce Agentforce from Apex
Invocable.Action.createCustomAction( 'generateAiAgentResponse', 'Agentforce Agent API Name' ) can be used to invoke Salesforce Agentforce Agent from Apex. Sample Apex Code: public class AgentforceRequestHandler { public static void summarizeOpportunityFromAgentforce( String opportunityName ....
Salesforce Agentforce Agent in Slack
Complete all the steps shared in https://slack.com/help/articles/36218109305875-Set-up-and-manage-Agentforce-in-Slack. 1. Create the Agentforce Service Agent in Salesforce. 2. Install the Slack platform connector to Salesforce Package. 3. Connect the Salesforce Org to ....
Query Salesforce Agentforce Event Logs
Salesforce Agentforce Event Logsare stored in the ConversationDefinitionEventLog object or entity. So, query it to get the Salesforce Agentforce Agent logs. "Enrich event logs with conversation data" should be enabled ....
Invoke Salesforce Prompt Template using REST API
To invoke the Salesforce Prompt Templates using REST API, we have to make use of Salesforce standard REST API endpoint available. Endpoint URL: https://{Your Domain URL}/einstein/prompt-templates/promptTemplateDevName/generations Sample Salesforce Prompt Template: ....
Salesforce Agentforce Exception Looks like you don’t have access
Exceptions: 1. Query Records Agent Action INSUFFICIENT_ACCESS_OR_READONLY. Looks like you don't have access to QUERY_RECORDS 2. Query Records With Aggregate Agent Action Insuffiecient access for QUERY_RECORDS_WITH_AGGREGATE Similar exception might occur ....