What is Churn?
Churn rate is sometimes called as attrition rate is the measure of something moving out. In CRM, churn rate is calculated by number of customers moving out of an organization. ....
Churn rate is sometimes called as attrition rate is the measure of something moving out. In CRM, churn rate is calculated by number of customers moving out of an organization. ....
ARPU stands for Average revenue per user (sometimes known as average revenue per unit). ARPU is calculated by dividing total revenue by number of users. Cheers!!!
KPI stands for Key Performance Indicator. In CRM, KPIs plays a vital role. KPIs helps an organization to evaluate its success or failure or areas to be concentrated for better ....
B2B stands for Business-to-Business. B2B is nothing but business between two businesses. Customer is not involved in B2B. B2B defines the transactions among businesses. Example: 1. Manufacturer and Wholesaler 2. ....
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List Price is the expected maximum retail price of the product which is decided by the Manufacturer. The price of the product without any discounts is nothing but List Price. ....
Customer Relationship Management is a bridge between an Organization and its customer. CRM tool is a piece of software that helps to build this bridge. CRM tool helps to manage Sales, ....
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Account Customers, competitors, and partners. Each account stores information such as name, address, and phone numbers. Accounts are companies that you're doing business with.Information about an organization. Contact Individuals associated with ....
Customer relationship management (CRM) is a bridge between Organization and the customers. CRM defines how an Organization manages its customers. CRM is a model for managing a company’s interactions with ....