Embedded Service Pre Chat Labels Change in Salesforce
1. Open the Embedded Service Deployment. 2. Click Edit in Chat Settings. 3. Click Edit in Additional Branding. 4. Select Labels. Select Pre Chat and All to do the changes.
Tag: Embedded Service Deployment Chat in Salesforce
How to test Salesforce Embedded Service Chat Code?
Using GitHub, we can easily test the Salesforce Embedded Service Deployment Chat Code Snippet. To test the Embedded Service Deployment Code snippet, please follow the below steps: 1. Create a ....
Salesforce Estimated Wait Time Instead of Queue Position for a Chat Session
By default, in Salesforce, the Chat API returns queue position information that we can relay to customers. However, we can also retrieve/receive the estimated wait time. Sometimes, the estimated wait ....