"This record doesn’t have any associated Messaging Users. Ensure that any Messaging Users are set up properly and that they haven’t opted out of Messaging".1. Make sure the user(Agent) who ....
Custom Console Footer Component should be blank or LiveAgent_Hidden_Panel.
Click Image Icon. To send images to the customer, use Attach Image. To get images from the customer, use Request Image.
Salesforce Classic LiveMessage Salesforce Classic LiveMessage is in a managed package. Supports Short Code. Supports Omni-Channel and has its own LiveMessage utility. Digital Engagement Messaging Digital Engagement Messaging resides in ....
1. Enable Omni-Channel from Setup. 2. Create a Service Channel. 3. Create a Routing Configuration. 4. Create a Queue with above Routing Configuration. Select LiveMessage Session for Selected Objects. 5. ....