In this Blog Post, I have used Agentforce Apex Agent Action to invoke the Google Gemini API for general searches. Sample Apex Class: public class GeminiAPIController { @InvocableMethod( label = ....
We can create custom Agentforce Agent actions using the Apex Rest Resource apex classes. This helps in reusing the existing Apex Development for the Agentforce Agent implementation. Steps: 1. Install ....
Salesforce Agentforce Sales Coach assist the Sales Representatives for seamlessly closing the deals/opportunities. Steps: 1. Go to the "Agentforce Sales Coach" in the Salesforce Setup. Complete all the provided steps. ....
Salesforce Agentforce Service Planner Lightning Component is an assistive agent that helps service representatives to resolve the cases faster with real-time case summaries and step-by-step resolution guidance or suggestions. Note: ....
In order to route the WhatsApp Messages to the Salesforce Agentforce Agent, we have to make use of Omni-Channel Flow. In the Omni-Channel Flow, use Route Work Flow element and ....
In order to route the SMS Messages to the Salesforce Agentforce Agent, we have to make use of Omni-Channel Flow. In the Omni-Channel Flow, use Route Work Flow element and ....
We can securely and seamlessly access the Salesforce Agent APIs from Lightning Web Component using Apex. Salesforce Agent API Setup: https://www.infallibletechie.com/2025/02/salesforce-agent-api.html In order to store the Consumer Key, Consumer Secret, ....
When you send a message using the streaming endpoint(POST HTTP Request), Salesforce Agent API sends back the responses using the server-sent event (SSE) protocol. Salesforce Agent API can be invoked ....
Salesforce Agent API can be used to invoke Salesforce Agentforce Agents using APIs. Salesforce Agent API can be used for building the Headless Agents with Agentforce. Configuration: 1. Create a ....
We can make use of Flow to create Salesforce Service Appointments from the Agentforce Agent. Appointment Topic Configuration: Fetch Asset Agent Action Configuration: Schedule Appointment Agent Action Configuration: Fetch Asset ....