Context Variables in Salesforce Agentforce
In this Blog Post, I have used Pre-Chat fields in the Messaging for In-App and web to capture First Name, Last Name and Email of the visitor. Using Omni-Channel Flow, ....
Tag: Salesforce Agentforce
Handle Date data type in Salesforce Agentforce
We can handle Date data type in Salesforce Agentforce. In this Blog Post, I have gathered start and end dates from the customer to fetch and display available Products to ....
Invoke Salesforce Agentforce using REST API
Using Salesforce Messaging for In-App and Web REST API, we can invoke Salesforce Agentforce using REST API. 1. Setup Salesforce Messaging for In-App and Web REST API. https://www.infallibletechie.com/2024/11/salesforce-messaging-for-in-app-and-web-rest-api.html 2. In ....
Opportunity Booking using Salesforce Agentforce
We can handle Opportunity and Opportunity Product creations using the Salesforce Agentforce. In this Blog Post, I have used Apex Agent Action to handle the record creations. To setup Messaging ....
Salesforce Agentforce Apex Agent Action
@InvocableMethod annotation helps to invoke apex class and method from the Salesforce Agentforce Apex Action. @InvocableVariable annotation can be used to pass multiple parameters from the Salesforce Agent Action to ....
Salesforce Agentforce for Developers
Install the Agentforce for Developers VS Code Extension to use Salesforce Agentforce for Developers. https://marketplace.visualstudio.com/items?itemName=salesforce.salesforcedx-einstein-gpt It is easy to setup and use in the Visual Studio code. Please check the ....
Invoke Agentforce from Salesforce Messaging for In-App and Web
In the Omni-Channel Flow, we have to route the Messaging Session to Agentforce Service Agent to invoke Agentforce for the Salesforce Messaging for In-App and Web. 1. Setup Salesforce Messaging ....