Salesforce Einstein Work Summary makes use of Prompt Template. So, we can invoke the Prompt Template using Apex. Check the following Apex Code for Enhanced Messaging Einstein Work Summary. Sample ....
In this Blog Post, we are going to see how to handle Salesforce Agentforce to Human Agent transfer only during Business Hours. Prerequisites: Please do the following configuration steps shared ....
Salesforce Models API provides Apex classes and REST endpoints that can be used in your application to interact with the large language models (LLMs) from the Salesforce partners, including Anthropic, ....
In this Blog Post, I have used Salesforce Lightning Web Component to invoke the Google Vertex AI Agent. Please check the following for the prerequisites. https://www.infallibletechie.com/2025/03/invoke-google-vertex-ai-agent-from-salesforce-apex.html Sample Code: Apex Controller: ....
Prerequisites: 1. Remote Site Settings: In Salesforce Setup, add the Dialog Flow URL and Token URL. Make sure these remote site settings are active so that the Apex call to ....
In this Blog Post, I have used Agentforce Apex Agent Action to invoke the Google Gemini API for general searches. Sample Apex Class: public class GeminiAPIController { @InvocableMethod( label = ....
In this Blog Post, I have accessed the Google Gemini API from Salesforce Apex using the API Key approach. Sample Apex Code: public class GeminiAPIController { public static String invokePrompt( ....
In this Blog Post, Conversation Entries retrieval is for enhanced messaging channels and not for the standard messaging channels. https://www.infallibletechie.com/2024/03/how-to-get-conversation-entries-for-salesforce-enhanced-channels.html To display Salesforce Conversation Entries in Tabular Format, we can ....
Salesforce Models API can be used for LLM Model selection for conversation summary. https://www.infallibletechie.com/2025/03/salesforce-models-api.html In this Blog Post, I have used Custom Metadata Type to store the Model Name and ....
We can create custom Agentforce Agent actions using the Apex Rest Resource apex classes. This helps in reusing the existing Apex Development for the Agentforce Agent implementation. Steps: 1. Install ....