Unable to select Queues in Salesforce Omni-Channel Flow
We won't be able to choose or select Queues in the Salesforce Omni-Channel Flow 1. If the Queue is not configured to a Routing Configuration. 2. If the Queue's Routing Configuration ....
Tag: Salesforce Flow
Sample Salesforce External Service
External Services can be invoked from Flows. 1. Go to https://app.swaggerhub.com/home and Sign Up for Trial. 2. Create an API using "Create New API" option in Swagger. 3. Enter the ....
How to display Salesforce Visualforce rendered as PDF in Flow?
In order to display Salesforce Visualforce rendered as PDF in a Flow, use iFrame tag in the Lightning Web Component and add the LWC in Flow Screen Element. Sample Visualforce ....
Drop Additional Skills Time-Out (seconds) in Salesforce Omni-Flow
To use Drop Additional Skills Time-Out (seconds) in Salesforce Omni-Flow, make use of "Add Skill Requirements" core action in the Omni-Flow. Routing Configuration with Drop Additional Skills Time-Out (seconds): Omni-Flow: ....
Salesforce Flow Number of iterations exceeded Exception
Salelsforce Flow "Number of iterations exceeded" or "Limit Exceeded You or your organization has exceeded the maximum limit for this feature." Exception is thrown when the number of Flow elements ....
Salesforce Chat Offline Contact Creation
By default, we can create case from Offline Support Form. So, in order to create Contact record, we can capture the Contact details by creating additional fields in Case object ....
Embed Salesforce Flow in Lightning Web Component
To Embed Flow in Salesforce Lightning Web Component, lightning-flow tag can be used. Check the following sample Lightning Web Component and Flow for reference. Sample Flow: Salesforce Flow Welcome Screen Configuration: ....
How to update Contact record from Task Flow in Salesforce?
Sample Flow: Start Configuration: Update Contact Configuration: Output: https://youtu.be/hDepxzTzId0
How to Post Slack Message from Salesforce Flow?
There are multiple ways to send Slack Message from Salesforce Flow. In the Following Example, I am using Service Cloud for Slack setup used for Swarming. For Service Cloud for ....
Sample Salesforce Flow to create Swarm Request using Slack for Service
Prerequisites: 1. Initial Slack Setup completed. 2. Service Cloud for Slack Enabled. 3. Sign up and create a Workspace in Slack - https://slack.com/get-started#/createnew. 4. Install Service Cloud for Slack App. ....