To Monitor Automated Knowledge Article Process Actions, check the below steps1. Switch to Classic.2. Go to Setup.3. In Quick Find, search Automated4. Select Automated Process Actions under Monitor.5. Select the ....
Switch to Classic if it is not available in Lightning Experience. Help Article - https://help.salesforce.com/articleView?id=000315103&type=1&mode=1 1. Open Topics for Objects from Setup. 2. Enable Topics for Knowledge object.
1. Check the profile permissions for the user.2. Issue may be due to the Picklist field value or if the record is locked due to Approval Process.https://help.salesforce.com/articleView?id=000314555&type=1&mode=13. Check this known ....
Looks similar to regular objects. Record Types are used for showing different buttons and fields. Agent Search tab helps to search articles. Filters are available in the left pane. Article ....
Classic Knowledge Article Types are used for showing differnt buttons and fields. Files are attached in custom file fields. Lightning Knowledge Looks similar to regular objects. Record Types are used ....
1. Go to Object Manager. 2. Select the Article Type. 3. Go to Page Layouts and select the Page Layout. 4. Make sure Publish action is added to the page ....
1. Switch to Classic. 2. Enable Lightning Knowledge.
If you face "You do not have permission to publish articles of the associated article type" in Salesforce", check the below steps. 1. Make sure the article is not locked(pending ....
By default, users with the Manage Articles permission can perform all the actions like edit, delete and publish. To restrict access, first create public groups containing article managers and then ....
1. Go to User Interface. 2. Disable "Enable Enhanced Profile User Interface". 3. Manage Salesforce Knowledge permission will be under Administrative Permissions. Note: This is not available under System Permission in ....