Configurations in Salesforce for Messaging for In-App and Web REST API: 1. Create a Messaging Channel of type "Messaging for In-App and Web". 2. Activate the Messaging Channel. 3. Create ....
Using Hidden Pre-Chat Hidden fields, we can pass data to the Omni-Channel Flow. Next, in the Omni-Channel Flow, we can update the Messaging Session record with the Pre-Chat Hidden Fields. ....
We can handle Opportunity and Opportunity Product creations using the Salesforce Agentforce. In this Blog Post, I have used Apex Agent Action to handle the record creations. To setup Messaging ....
In the Embedded Service Deployment for Messaging for In-App Web, we can add the Logo in the Branding section. I have used Asset File in Option 1. Check step 1 ....
Exception: Provide additional info to proceed Resolution: Use "Every Conversation" for the Pre-Chat Display Frequency. If "Every Session" is used for the Pre-Chat Display Frequency, the error is thrown for ....
Salesforce Einstein BOT Copilot Action: Answer Questions with Knowledge will help answering questions from the visitors based on the information from the relevant Knowledge articles. Note: This feature will work ....
embeddedservice_bootstrap.utilAPI.launchChat() can be used to launch Salesforce Messaging for In-App and Web on a button click from the Experience Cloud Site. In the Experience Cloud Markup, we will add an ....
When we use Google Tag Manager, onload from the script tag will not fire. So, initEmbeddedMessaging() will not be fired to load the Salesforce Messaging for In-App and Web. To ....
Please check the Blog Post for Salesforce Messaging for In-App and Web Authentication setup. Prerequisites: OpenSSL JDK Maven 1. Use the following command to generate the Certificate and a Private ....
Using Salesforce Form Messaging Component, we can create records. To create Salesforce Form Messaging Component, use "Form" as the Message Type. 1. Create a Global Action with "Action Type" as ....