To setup Messaging for In-App Web in Salesforce Experience Cloud Site, follow the below steps: 1. Setup Messaging for In-App Web. If you haven't done this step, check the following ....
Pre-chat will work only for the Messaging Channels where the Routing Type is set as Omni Flow. Reference Article: https://help.salesforce.com/s/articleView?id=sf.miaw_limitations.htm&type=5 To setup Pre-Chat in Salesforce Messaging for In-App and Web, ....
If the Conversation screen is not showing to agent or if it is blank, we have to use the Enhanced Conversation Component in the Messaging Session Lightning Record Page. We ....
1. Go to Messaging Settings in Salesforce Setup. 2. Enable Messaging. 3. Click New Channel. 4. Click Start. 5. Select "Messaging for In-App and Web". 6. Enter the Channel Name ....
Salesforce Messaging for In-App and Web is advance of Live Agent Chat, Embedded Service Deployment Chat, Embedded Service SDK for IOS and Android and so on. It is the next ....