Salesforce Communities is the only community platform that combines the power of social networking with business processes for breakthrough collaboration and productivity.
In Salesforce Communities,
- We can integrate Knowledgebase, Chatter Answers, etc…
- We can easily collaborate with Partners, Leads, Customers, etc…
- We can share dashboards with customers.
- For internal users, no need of separate username and password(SSO).
- Maximum customization(design using Site.com is also supported) is allowed.
- We can use Chatter.
- We can promote social collaboration for sales, service and marketing business processes.