Storage is divided into two categories:
1. File storage
2. Data storage.
File storage includes files in attachments, the Documents tab, the Files tab, the File field, Salesforce CRM Content, Chatter (including user photos), and Site.com assets.
Data storage includes the following:
Accounts
Article types (format: “[Article Type Name]”)
Article type translations (format: “[Article Type Name] Version”)
Campaigns
Campaign Members
Cases
Case Teams
Contacts
Contracts
Custom objects
Email messages
Events
Forecast items
Google docs
Ideas
Leads
Notes
Opportunities
Opportunity Splits
Orders
Quotes
Quote Template Rich Text Data
Solutions
Tags: Tag applications
Tags: Unique tags
Tasks
For file storage, Contact Manager, Group, Professional, Enterprise, Performance, and Unlimited Editions are allocated a per-user limit multiplied by the number of users in the organization plus an additional per-organization allocation. For example, an Enterprise Edition organization with 600 users receives 1,211 GB of file storage, or 2 GB per user multiplied by 600 users plus an additional 11 GB. A Professional Edition organization with 600 users receives about 370 GB of file storage, or 612 MB per user multiplied by 600 users plus an additional 11 GB.
For data storage, Contact Manager, Group, Professional, Enterprise, Performance, and Unlimited Editions are allocated either 1 GB or a per-user limit, whichever is greater. For example, a Professional Edition organization with 10 users receives 1 GB because 10 users multiplied by 20 MB per user is 200 MB, which is less than the 1 GB minimum. A Professional Edition organization with 100 users receives more than the 1 GB minimum because 100 users multiplied by 20 MB per user is 2,000 MB.
File storage and data storage are calculated asynchronously, so your organization’s storage usage isn’t updated immediately if you import or add a large number of records or files.
|
Salesforce Edition
|
Data Storage Minimum Per Organization
|
Data Storage Allocation
Per User License |
File Storage Allocation
Per Organization |
File Storage Allocation
Per User License |
|
Contact
Manager |
1
GB |
20
MB |
11
GB |
612
MB |
|
Group
|
1
GB |
20
MB |
11
GB |
612
MB |
|
Professional
|
1
GB |
20
MB |
11
GB |
612
MB |
|
Enterprise
|
1
GB |
20
MB |
11
GB |
2
GB |
|
Performance
|
1
GB |
120
MB |
11
GB |
2
GB |
|
Unlimited
|
1
GB |
120
MB |
11
GB |
2
GB |
|
Developer
|
5
MB |
N/A
|
20
MB |
N/A
|
|
Personal
|
20
MB (approximately 10,000 records) |
N/A
|
20
MB |
N/A
|
Notes:
1. Salesforce CRM Content Feature License provides 512 MB of additional file storage
2. Customer Community Plus License provides 2 MB per member (Member based license)
3. Customer Community Plus License provides 1 MB per member (Login based license)
4. Partner Community License provides 5 MB per member (Member based license)
5. Partner Community License provides 1 MB per member (Login based license)
6. Customer Community License do not provide any additional data storage