Commerce Cloud is one of the eight product clouds that make up the Salesforce Intelligent Customer Success Platform.

With Commerce Cloud, retailers and brands can cater to their customers’ individual needs whether that’s online or in person. Commerce Cloud sites can be used across different devices and can personalize each shopper’s experience with dynamic content on web and mobile sites and smart product recommendations. If you shop online, you’ve probably used several Commerce Cloud sites without even knowing it!

Commerce Cloud features four core capabilities:

1. Commerce Cloud Digital
2. Commerce Cloud Store
3. Commerce Cloud Einstein
4. Commerce Cloud Order Management