How to track why Users Are Switching Back to Salesforce Classic?

How to track why Users Are Switching Back to Salesforce Classic?

Discover why your users aren’t adopting Lightning Experience by going to the source. A form prompts your users for feedback when they switch back to Salesforce Classic. Use the responses to educate users about productivity features and fine-tune your org customizations.

1. Go to Onboarding & Assistance.
2. Enable Switch to Salesforce Classic User Feedback form.
3. Select the Chatter Group where the Feedback Form value will be posted. Click Activate button to activate it.
Output:



Leave a Reply