Salesforce Shield includes three core services:
Event Monitoring
- Captured daily
- 28 event types captured
- Apex Callout
- Async Report
- Content Transfer
- Logout
- Report Export
- Time-Based Workflow
- Apex Execution
- Bulk API
- Dashboard
- MDAPI Operation
- REST API
- URI
- Apex SOAP
- Change Set Operation
- Document Attachment Downloads
- Multiblock Report
- Salesforce1 Adoption (UI Tracking)
- Visualforce
- Apex Trigger
- Content Distribution
- Login
- Package Install
- Sandbox
- API Content
- Document Link
- Login As
- Report
- Sites
- 30 days of events retained
- Log files are exposed via the API
- Data available the following day
Below can be done using the log captured
- Use Analytics Cloud, or:
- Import data into any BI tool
- Build an app
- Use pre-built AppExchange apps
- Export to CSV file
Field Audit Trail
Note:
Field Audit Trail is similar to Field History tracking. It is not like Set Up Audit trail.
Field Audit Trail captures the full life cycle of your data so you can quickly determine the state and value of your data for any date, at any time and define the data retention policy so data is deleted when no longer needed.
Tracks up to 10 years of history with 60 fields per object.
Now you can define rules for how your data is stored in production and archive environments with point-and-click tools.
Platform Encryption
Shield Platform Encryption gives your data a whole new layer of security while preserving critical platform functionality. It enables you to encrypt sensitive data at rest, and not just when transmitted over a network, so your company can confidently comply with privacy policies, regulatory requirements, and contractual obligations for handling private data.