How to show warning popup if the visitor is not sending any messages in Salesforce Chat? October 30, 2021December 28, 2023InfallibleTechie Admin Output: If you are looking for from BOT, then there is a known issue. https://trailblazer.salesforce.com/issues_view?id=a1p4V000001qL7BQAU&title=chat-button-s-customer-time-out-setting-not-respected-when-bot-transfers-chat-using-transfer-rule-action-and-time-out-is-set-above-bot-default-timeo