“Download agent debug information” Salesforce Service Cloud Voice March 18, 2022September 1, 2022InfallibleTechie Admin Messages will be downloaded as a text file when “Download agent debug information” is used. 1. Click the Settings icon. 2. Click the “Download Agent Debug Information” link. Video Reference Link: Please enable JavaScriptHow to Troubleshoot Salesforce Service Cloud Voice Omni Channel Login Issue? ShareWatch onHow to Troubleshoot Salesforce Service Cloud Voice Omni Channel Login Issue?