Sample Flow:
Add Screen Pop Action:
Route Work Action:
Note:
routingInteractionInfoListshould be used from the Add Screen Pop Flow element.
Output:
Video Reference:
How to add screen pop in Salesforce Omni-Channel Flow?
Sample Flow:
Add Screen Pop Action:
Route Work Action:
Note:
routingInteractionInfoListshould be used from the Add Screen Pop Flow element.
Output:
Video Reference: