Error Handler Dialog missing in Salesforce Einstein BOT

Error Handler Dialog missing in Salesforce Einstein BOT

Error Handler Dialog missing in Salesforce Einstein BOT

The Error Handler system dialog is available for new bots created after Salesforce Spring ’21 Release. For the existing Bots, you can assign a dialog as the Error Handler. To assign a dialog as an Error Handler dialog, click the dropdown next to the dialog and select “Set As Error Handler”. Check the following screenshot for reference.

Note: Only one dialog can be assigned as the Error Handler at a time in a BOT. This is a limitation with Salesforce Bot.

Reference Article:
https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_bots_error_handler.htm&type=5&release=230

Leave a Reply