Populate Customer entered values from Amazon Connect in Salesforce Voice Call Object

Populate Customer entered values from Amazon Connect in Salesforce Voice Call Object

Store customer input from Amazon Connect can be used to get the customer input and Set contact attributes can be used to populate or pass or store the customer entered values in Salesforce Voice Call Object record.

Sample Contact Flow:

Store customer input Configuration:

Set contact attributes Configuration:

Custom Field in Voice Call Object or Entity:

Output:

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