Simple Amazon Connect Inbound Flow for Salesforce Service Cloud Voice

HomeMagulan Duraipandian

Simple Amazon Connect Inbound Flow for Salesforce Service Cloud Voice

Magulan Duraipandian

Use the following Amazon Connect Inbound Flow for testing Salesforce Service Cloud Voice quickly.

Amazon Connect Inbound Flow for Salesforce Service Cloud Voice

In the Invoke AWS Lambda function element, use the InvokeTelephonyIntegrationApiFunction lambda. Also, use methodName as the parameter with createVoiceCall as the parameter value.

Leave a Reply