To prevent Chatter Posts on Salesforce Case Comments, we can develop a trigger on FeedComment object or entity.
addError() method on the apex trigger can be use to throw the relevant error messages.
Sample Trigger:
trigger FeedCommentTrigger on FeedComment (
before insert
) {
for (
FeedComment objFC : trigger.new
) {
if (
String.valueof(
objFC.ParentId
).startsWith(
'500'
)
) {
objFC.addError(
'You cannot chatter on Case Comment'
);
}
}
}