Salesforce Exception: No transfer destinations added

Salesforce Exception: No transfer destinations added

Exception:

No transfer destinations added

Resolution:

This exception occurs due to incorrect configuration in the Salesforce Presence Configuration for the Agents or Representatives.

Check the “Transfer Destinations” section of the Presence Configuration.

Reference Article:

https://help.salesforce.com/s/articleView?id=service.messaging_agent_transfer_destinations.htm&type=5

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