For Salesforce Agentforce Data Library to include citations, please enable”Show Sources” for the knowledge sources.
- Go to Agents in Salesforce Setup.
- Open the Agentforce Agent in the Builder.
- Go to Knowledge configuration. Enable “Show sources” and share the URL. You can use Experience Cloud URL for Public Knowledge Base. I have used internal URL since the Agentforce Agent is accessed by the Internal Users.
Output:
